Free information and advice, whoever you are, whatever the problem.

We provide information and advice on areas including: Benefits, Consumer, Debt, Discrimination, Employment, Housing, Immigration, Legal and Relationships.

We operate a service that is free, confidential, impartial and independent and it is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.

Whether you visit us at our main office in Wellington, at one of our outreach sessions, or contact us by phone or online, we will always do our best to help.

Call us on 0300 330 1165

Alternatively click here for our opening hours.  See below for directions on how to find us.

Your Visit To Us

When visiting us you can browse for information yourself or if you’d like to discuss your enquiry one of our volunteers will be happy to help.

Depending on your particular needs, we may make an appointment to discuss your problem further – in person, by phone or by email. Alternatively, we may provide you with information to take away, or direct you to a different organisation that is better placed to help you.

Citizens Advice launches new service for people applying for Universal Credit

Citizens Advice has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit. More information is available on the news page.

Volunteer With Us

Volunteering with a local Citizens Advice is a great way to pick up skills, make friends and feel part of an enthusiastic team.


Volunteering can be fantastic fun and hugely rewarding.

Citizens Advice Telford & the Wrekin


We are an independent charity and rely on the support of people like you. With a Citizens Advice in the community, people always have somewhere to turn in times of crisis.

However, demand for our service is constantly growing and we look to the generosity and support of the public and local companies to help us to maintain our service. Can you help us? Find out more.

We’re partly funded by

@TelfordCAB on Twitter