Citizens Advice Telford & the Wrekin

Volunteer with us – Make a difference to your community

Without volunteers we would be unable to meet demand for advice and information from the public. In return we offer our volunteers training and the opportunity to acquire new and transferable skills, make friends and feel part of an enthusiastic team whilst helping members of the Telford & Wrekin community.

We are currently in the process of altering our volunteer roles, in part to reflect what we are currently able to offer to fit in with restrictions caused by COVID-19. We are still actively recruiting volunteers but some of our roles may be unavailable at present or are in the process of being altered. To find out what roles are currently available please contact our Support Coordinator – Thomas Irvine

We provide full training for all roles and it is possible to progress through a number of roles. Please complete the two forms below.

Click here to download the Diversity - Monitoring Form.

Click here to download the Application Form.

Complete and return by e-mail to or by post to:

Recruitment & Training
Citizens Advice Telford & the Wrekin
40 Tan Bank

Following receipt of the application form we will be in contact with you. We always take up references on volunteers. If your interview is successful, you will be invited to attend an induction session and then begin your training.

We are committed to equal opportunities for all and welcome volunteers regardless of race, gender, sexuality or disabilities.

Give it a try – it’s your chance to make a big difference to your community.